COMPETITIVE LANDSCAPE
Top 5 Global Call Centers 1. Genpact
2. Alorica
3. AT&T
4. Blue Cross Blue Shield
5. Wells Fargo
Local Players in Jamaica
1. Delta Airlines
2. Vista Print
3. Xerox
4. Etech
5. VXI Global Solutions Inc.
Sources:
https://www.zippia.com/genpact-careers-1554493/demographics/
https://www.outsourceaccelerator.com/guide/top-30-largest-call-centers-in-the-world/