• Pages
01 Overview
02 Introduction
03 Company Profile
04 Senior Team
05 Services
06 CCS Numbers
07 Key Resources
08 References
09 Compensation
10 Onboarding
11 Next Steps
12 Services (copy)

CCS Senior Team


Call Center Solutions senior team is comprised of seasoned professionals who possess a deep understanding of the intricacies of the contact center industry. With a blend of technical expertise, problem-solving acumen, and exceptional interpersonal skills, our team is adept at managing complex queries, providing solutions in high-pressure situations, and ensuring a seamless guest experience. Their leadership plays a pivotal role in mentoring the next generation of agents, driving innovation in service delivery, and maintaining the highest standards of customer service, all crucial for the reputation and success of the hospitality brand they represent.

PAUL WOHLFORD

President Panama City Beach, FL

paulw@ccssuccess.com

AMANDA SZUBERT

Chief Operating Officer Myrtle Beach, SC

amandas@ccssuccess.com

KEN FLOYD

Chief Technical Officer Panama City Beach, FL

kenf@ccssuccess.com

RAMON MCDANIEL

Operations Manager Montego Bay, Jamaica

ramonm@ccssuccess.com

ALISON ROWE-MILLER

Human Resource Manager Montego Bay, Jamaica

alison@ccssuccess.com

RICARDO THORPE

IT Manager Montego Bay, Jamaica

ricardot@ccssuccess.com