CCS Senior Team
Call Center Solutions senior team is comprised of seasoned professionals who possess a deep understanding of the intricacies of the contact center industry. With a blend of technical expertise, problem-solving acumen, and exceptional interpersonal skills, our team is adept at managing complex queries, providing solutions in high-pressure situations, and ensuring a seamless guest experience. Their leadership plays a pivotal role in mentoring the next generation of agents, driving innovation in service delivery, and maintaining the highest standards of customer service, all crucial for the reputation and success of the hospitality brand they represent.

PAUL WOHLFORD
President Panama City Beach, FL
paulw@ccssuccess.com

AMANDA SZUBERT
Chief Operating Officer Myrtle Beach, SC
amandas@ccssuccess.com

KEN FLOYD
Chief Technical Officer Panama City Beach, FL
kenf@ccssuccess.com

RAMON MCDANIEL
Operations Manager Montego Bay, Jamaica
ramonm@ccssuccess.com

ALISON ROWE-MILLER
Human Resource Manager Montego Bay, Jamaica
alison@ccssuccess.com
